"I would like to give a special thank-you to your people who made the installation. I worked with them occasionally and I was most impressed with their skill, knowledge, and attention to appearance, accuracy, and detail. It is a pleasure to see that such skilled tradespeople still exist who take such pride in their work"
"I just wanted to let you know that Marty and his off-sider did a great job and were very trustworthy and considerate to have in the house. My new fire passed inspection yesterday so when I get home tonight we will be lighting it for the first time.
Overall I was very happy with your service and communication"